Privacy protection

Bd20's Privacy Policy — How safe is your information with us?

Everything about how your personal information is collected, used, and kept secure on bd20 is explained here in plain language. Your privacy is our top priority.

Last updated: January 2026

How does bd20 protect your privacy?

Before reading the full policy, here is a quick overview of how bd20 protects your data.

SSL 256-bit encryption

Every piece of data and every transaction on bd20 is protected with bank-grade SSL 256-bit encryption. No third party can access or read this information.

Data sale prohibited

Bd20 never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Your rights guaranteed

On bd20, you can view, correct, and delete your own information at any time. You have full control over your data.

Secure data storage

All personal information is stored in encrypted databases. Multiple backup systems ensure zero risk of data loss.

Cookie controls

Bd20 uses cookies to improve our services. You can update your cookie settings at any time.

Voluntary marketing opt-out

You can opt out of bd20's promotional notifications and emails at any time.

Please note: This privacy policy applies to the bd20 website, mobile app, and all related services. By using bd20, you agree to this policy.

1 Introduction & overview

Welcome to bd20. We understand that your personal information is a highly sensitive matter. This privacy policy is written in clear, straightforward language so you know exactly what we do with your data.

As an international gaming platform, bd20 adheres to global data protection standards. We believe every user should have full control over their own data. This policy clearly sets out what we collect, why we collect it, how we store it, and when we delete it.

This policy is more than a legal document. It is our commitment to you — that we will handle your information honestly, transparently, and responsibly.

2 What information do we collect?

Bd20 collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

Data type Example Purpose of Collection
Identity information Name, date of birth, NID number For KYC verification and age confirmation
Contact information Mobile number, email, address Account communication and verification
Financial information Payment method, transaction history To process payments and maintain AML compliance
Log data IP address, browser, login time Security & fraud prevention
Gaming data Bet history, game preferences Service improvement & personalized experience
Device Information Device model, OS, app version Technical issue resolution

bd20 only collects information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy.

3 How is data collected?

Bd20 collects information in the following ways:

  • Directly from you: Information you provide during registration, KYC verification, payment, and support interactions.
  • Automatically: Via cookies, log files, and analytics tools while you use the platform.
  • From third parties: Necessary information from payment providers and identity verification services.

When information is obtained from a third party, only what is strictly necessary for bd20's legitimate purposes is collected.

4 How is your information used?

Bd20 uses your information only for the following legitimate purposes:

  • To create and manage your account and complete KYC verification.
  • To process deposit and withdrawal transactions.
  • To prevent money laundering and fraud.
  • To personalize your gaming experience and show you relevant offers.
  • To provide customer support and resolve issues.
  • To ensure the security and stability of the platform.
  • To fulfill legal obligations.
  • To send you promotional offers and updates with your consent.

bd20 never sells or shares your information with third parties for advertising purposes. If anyone requests your data claiming to represent bd20, it may be a scam — please report it to our support team.

5 Who is your information shared with?

Bd20 does not share your information as a general practice. However, limited data may be shared in certain specific circumstances:

  • Payment provider: Only the information required to complete a transaction is shared with the relevant payment service.
  • Game providers: Relevant data may be shared with a game provider in order to make specific games available to you.
  • Legal authorities: Information may be disclosed in response to a court order or legal obligation.
  • Technology service provider: Cloud hosting and security service providers, operating under strict confidentiality agreements.

In all such cases, only the minimum necessary information is shared, and third parties are required to uphold the same standard of privacy protection.

6 Data protection measures

Bd20 uses industry-leading technology and practices to keep your data secure:

  • All data transmissions are protected with TLS/SSL 256-bit encryption.
  • Data at rest is stored with AES-256 encryption.
  • Multi-factor authentication (MFA) system.
  • Regular penetration testing and security audits.
  • An AI-powered anomaly detection system that instantly blocks unauthorized access attempts.
  • DDoS protection and web application firewall.

Please keep in mind — no one can guarantee complete security on the internet. You also need to stay vigilant: use a strong password, keep 2FA enabled, and never share your login credentials with anyone.

7 Cookie policy

Cookies are small data files stored in your browser. bd20 uses cookies for the following reasons:

  • Essential cookies: To keep your login session active and maintain security. The platform cannot function properly without these.
  • Performance cookies: Analytics data is collected to understand page load times and technical issues.
  • Functionality cookies: To remember your preferred language, theme, and settings.
  • Marketing cookies: To show you relevant offers (with your consent).

You can disable cookies through your browser settings at any time. However, disabling essential cookies may cause some features to stop working.

8 How long is data retained?

Bd20 does not retain your information longer than necessary. Retention periods depend on the type and purpose of the data:

  • While your account is active — all information is retained.
  • After account closure — retained for a maximum of 5 years as required by legal obligations.
  • Transaction records — 5 to 7 years in accordance with AML regulations.
  • Log data — typically 90 days to 1 year.
  • Marketing data — deleted as soon as you opt out.

bd20 does not retain any data beyond what is legally required. To request deletion of your data, please contact support.

9 What are your rights?

You have the following rights regarding your information on bd20:

Right to access

You can request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to erasure

In certain circumstances, you may request that your data be deleted.

Right to restrict processing

You may object to the processing of your data in certain circumstances.

Right to portability

You can request a copy of your data to take with you.

Right to opt out

You can opt out of marketing communications at any time.

To exercise any of your rights, contact the bd20 support team. We typically respond within 30 days.

10 Protection of minors' data

Under no circumstances does bd20 collect data from or allow account registration by anyone under the age of 18. This is one of our strictest policies.

Age verification is mandatory as part of the KYC process. Any account found to belong to a minor will be immediately closed and all associated data will be deleted.

If you are aware that a minor is using bd20, please contact our support team immediately.

11 What happens when this policy changes?

Bd20 may update this privacy policy from time to time due to technological changes, legal requirements, or service improvements. Whenever significant changes are made, we will:

  • We will update the date at the top of this page.
  • We will notify registered users via email or in-app notification.
  • Where required, we will notify you at login to accept updated terms.

We encourage you to visit this page regularly. The latest version is always in effect.

12 Contact us

For any questions, requests, or complaints regarding this privacy policy, please contact bd20:

  • Live chat support: 24/7 in Bengali
  • Email: [email protected]
  • Support ticket: Log in to your account and submit a request

We typically respond within 24 to 72 hours. For urgent matters, live chat is the fastest option.

bd20's privacy policy is prepared in accordance with international standards. We value your trust and are committed to operating with full transparency at all times.

Your privacy is safe — join bd20 today

Enjoy betting and gaming with confidence, backed by bd20's robust security and privacy protections.

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