Bd20's Terms and Conditions — Complete Rules for Using the Platform

1 General Terms & Conditions

Bd20 (referred to hereinafter as "we", "the Platform", or "bd20") is an internationally licensed online gaming platform offering Sports Betting, Live Casino, slots, and other gaming services.

By using bd20's website, mobile app, or any related platform, you confirm that you have read and fully agreed to these Terms and Conditions, our Privacy Policy, and our Responsible Gaming Policy.

These Terms and Conditions may be updated at any time. Continued use of the Platform after any changes constitutes acceptance of the revised terms. We encourage you to visit this page regularly.

2 Account Registration & Usage

To create an account on bd20, you must meet the following requirements:

• You must be at least 18 years of age.
• Each person may only open one account. Multiple accounts are strictly prohibited.
• All information provided during registration (name, date of birth, address, and mobile number) must be accurate and up to date.
• You are responsible for keeping your account password confidential. Do not share your password with anyone.
• You are solely responsible for all activity carried out through your account.

Bd20 reserves the right to verify, temporarily suspend, or permanently close any account at any time, with or without cause.

3 Identity Verification (KYC) Process

In accordance with international Anti-Money Laundering (AML) regulations, bd20 has made the KYC (Know Your Customer) process mandatory. The following documents must be submitted to process withdrawals above a specified amount:

• A clear photo of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of payment method ownership.

Bd20 may refuse to process withdrawal requests if KYC verification has not been completed. The verification process typically takes 24 to 48 hours.

4 Betting Rules

The following rules apply to betting on bd20:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Only bets placed before an event begins are valid. Live betting rules apply once an event has started.
• If an event is cancelled or declared a draw, bd20 reserves the right to determine the outcome independently.
• Maximum and minimum bet amounts may vary by game and event.
• Bd20 reserves the right to void any bets placed at odds that were displayed incorrectly due to a technical error.
• Bd20's decisions on outcomes are considered final.

Casino games use a certified RNG (Random Number Generator) system. Each game has its own rules, which can be reviewed before the game begins.

5 Bonus & Promotion Policy

Bd20 offers welcome bonuses, free spins, cashback, and reload bonuses from time to time. Please keep the following terms in mind before claiming any bonus:

• Wagering Requirement: A wagering requirement must be met before a bonus can be withdrawn. This condition is listed alongside each bonus.
• Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Multiple Bonuses at the Same Time: In most cases, multiple bonuses cannot be active at the same time unless the offer explicitly states otherwise.
• Game Restrictions: Some bonuses are only valid for specific games. Please read the offer details carefully.

6 Payment, Deposit & Withdrawal Policy

The following rules apply to deposits and withdrawals on bd20:

• Withdrawals must be made to the same payment method used for the deposit (to prevent money laundering).
• Minimum deposit and withdrawal amounts vary depending on the payment method.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Bd20 reserves the right to place a hold on any payment transaction if fraud is suspected.
• Withdrawals above a certain amount will not be processed until KYC verification is complete.

Transactions in Bangladesh are processed via mobile banking, bank transfer, and e-wallets. If a payment fails, bd20 will automatically refund the balance. However, bd20 is not responsible for errors caused by the bank or mobile banking provider.

7 Prohibited Activities

The following activities are strictly prohibited on bd20 and may result in account termination:

• Multi-Accounting: Creating multiple accounts under the same identity or using another person's account.
• Bots & Automation: Placing bets automatically using any software, bot, or script.
• Arbitrage Betting: Attempting to guarantee profit by exploiting odds differences across platforms.
• Bonus Abuse: Claiming bonuses by circumventing bonus terms or through fraudulent means.
• Money Laundering: Using bd20 as a channel for money laundering or illegal transactions.
• Hacking & Cyber Attacks: Attempting to gain unauthorized access to bd20's systems or another user's account.

8 Privacy & Data Protection

Bd20 treats user privacy as a top priority. Details on how your personal information is collected, used, and stored can be found in our Privacy Policy Available on the page.

In short: we use your information only to provide services, verify identity, and ensure security. Your data is never sold to third parties. All data is secured with SSL 256-bit encryption.

9 Responsible Gaming

Bd20 promotes gaming for entertainment, not addiction. We firmly believe that gaming should be an enjoyable experience for everyone.

• Users can set daily, weekly, or monthly betting limits at any time.
• Temporary or permanent self-exclusion options are always available.
• Bd20 does not allow minors to hold an account under any circumstances.
• If suspicious gaming patterns are detected, bd20 will send you an alert.

To learn more about responsible gaming, Responsible Gaming View page.

10 Account Closure & Termination

Users may request account closure at any time. Any remaining balance should be withdrawn before the account is closed.

Bd20 reserves the right to close an account under the following circumstances:

• Violation of terms.
• Fraudulent or deceptive activity.
• KYC verification failed.
• Accounts that have been inactive for an extended period (more than 2 years).

11 Limitation of Liability

Bd20 is not liable for the following:

• Losses caused by internet connection interruptions.
• Delayed transactions due to errors on the part of third-party payment providers.
• Account information exposed due to the user's own negligence.
• Unforeseen circumstances beyond bd20's control (force majeure).

Bd20 always strives to deliver the best possible service; however, the Platform is provided on an "as is" basis. bd20 is not liable for any financial losses incurred through gaming.

12 Terms Updates & Contact

Bd20 reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via notification or email.

Continuing to use the platform after updated terms are published will be considered your acceptance of the new terms.

If you have any questions about these Terms and Conditions, please contact bd20's customer support. Our support team is available 24/7 to assist you.